Terms of Use

Effective date: July 26, 2026

1. Agreement

These Terms of Use (the “Terms”) govern your use of the Ask Poppy mobile application (the “App”). By downloading, accessing, or using the App, you agree to these Terms. If you do not agree, do not use the App.

The App is provided by the developer of Ask Poppy (“we,” “us,” or “our”). You must be at least 13 years old, and old enough to form a binding contract in your jurisdiction, to use the App.

2. What Ask Poppy does

Ask Poppy is an AI-powered assistant that helps you plan trips, research topics, organize projects, and build itineraries, plans, reports, and checklists. You type or speak a request, and the App generates responses and documents using third-party artificial-intelligence services.

3. AI-generated content — no professional advice

Ask Poppy’s responses are generated by AI and may be inaccurate, incomplete, or out of date. They are provided for general information only.

You are responsible for verifying any information before relying on it. Ask Poppy does not provide professional advice of any kind — including travel, medical, legal, financial, or safety advice. Always confirm important details (such as travel bookings, prices, hours, and requirements) with official sources. You use AI-generated content at your own risk.

4. Subscriptions and billing

Ask Poppy offers an auto-renewable subscription, “Ask Poppy Premium,” which unlocks the full app. A limited number of free asks are available before a subscription is required.

Plans and pricing. Premium is offered as a monthly plan and an annual plan. The current price of each plan, in your local currency, is shown in the App on the subscription screen before you purchase. Prices vary by region and may change; any change will be shown to you before it takes effect.
Fair use. Premium includes a generous monthly allowance. How far it goes depends on what you ask for: a full trip plan built with live web research uses considerably more of it than a quick question. As a guide, it covers roughly 20 complete planning sessions, or several hundred short questions, each month. The allowance resets at the start of each calendar month, sits well above typical use, and is not a per-message charge. The App shows you how much you have used and warns you before you run low. We may adjust the allowance, and will show any reduction in the App before it applies to you.
Devices. One Premium subscription may be used on up to 5 devices. Family Sharing is not enabled for these plans.
Payment. Payment is charged to your Apple ID account at confirmation of purchase.
Auto-renewal. The subscription automatically renews for the same period unless it is canceled at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours prior to the end of the current period.
Managing and canceling. You can manage or cancel your subscription in your Apple ID account settings at any time. Cancellation takes effect at the end of the current billing period.
Refunds. Purchases are processed by Apple. Refund requests are handled by Apple in accordance with the Apple Media Services Terms and Conditions. We do not process payments or issue refunds directly.

5. Acceptable use

You agree not to:

use the App for any unlawful purpose or in violation of these Terms;
submit content that is illegal, harmful, or infringes the rights of others;
attempt to reverse-engineer, disrupt, overload, or gain unauthorized access to the App or its underlying services; or
use the App to generate content that violates the acceptable-use policies of our AI providers.

6. Your content

You retain ownership of the requests and content you submit. You grant us a limited license to process that content solely to operate the App and generate responses for you, including transmitting it to our AI providers as described in our Privacy Policy. Subject to the disclaimers below, the documents Ask Poppy generates for you are yours to use.

7. Intellectual property

The App, including its name, design, and software, is owned by us and protected by applicable laws. These Terms do not grant you any right to our trademarks or branding.

8. Disclaimers

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI-GENERATED CONTENT WILL BE ACCURATE.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, ARISING FROM YOUR USE OF THE APP. OUR TOTAL LIABILITY WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE APP IN THE 12 MONTHS BEFORE THE CLAIM.

10. Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by updating the effective date above. Your continued use of the App after changes take effect constitutes acceptance of the updated Terms.

11. Contact

Questions about these Terms? Contact us at bharned3@gmail.com.